Terms of service

Privacy policy

Privacy policy

Thank you for your interest in our website.

The protection of your personal data during collection, processing and use on the occasion of your visit to our website is an important concern for us. Your data will be protected within the framework of the statutory provisions.

Please take a moment to read the following information. This will inform you about how we handle your personal data, how and for what purpose this data is used, to whom we pass on this data and how we protect your personal data.

Your personal rights are our highest priority and we make every effort to protect and safeguard these rights.

The controller for the processing of your personal data within the meaning of the European General Data Protection Regulation (GDPR) is:

ARL – Akademie für Raumentwicklung in der Leibniz-Gemeinschaft

Vahrenwalder Straße 247

30179 Hannover

Germany

Phone: +49 511 34842-0

E-Mail: arl@arl-net.de

 

Data Protection Officer

If you have any questions regarding data protection, please contact our data protection officer S-CON GmbH & Co. KG, Kriegerstraße 44, 30161 Hannover, Germany (datenschutzteam123@s-con.de).

 

Data collection and processing

Every access to our website and every retrieval of a file stored on the website is logged. The storage serves internal system-related and statistical purposes.

Logged are:

  • Name of the retrieved file,
  • date and time of the retrieval,
  • amount of data transferred,
  • message about successful retrieval,
  • operating system used,
  • browser and browser type,
  • the Internet page from which you were redirected,
  • the Internet service provider,
  • visited pages and
  • requesting domain.

 

In addition, the IP addresses of the requesting computers are logged. However, the responsible party does not draw any conclusions about a person.

This data is only required to display the content of our website correctly, to optimize the content for you on a permanent basis and to support prosecutions in the event of hacker attacks. The data is processed on the basis of our legitimate interest pursuant to Article 6 Paragraph 1 Subparagraph 1 lit. f) GDPR. The processing of the data is necessary for the operation of the website.

The data is stored as long as it is needed to fulfill the purpose and then automatically deleted.

Data subject rights

Pursuant to Article 15 GDPR, you have the right to information about the processing of your personal data.

In addition, you are free to exercise your rights to rectification, erasure or, if erasure is not possible, restriction of processing and data portability in accordance with Articles 16-18, 20 GDPR. If you wish to exercise this right, please contact our data protection officer.

Furthermore, you have the right to complain to the competent supervisory authority at any time. If you are of the opinion that your personal data is not being processed in compliance with data protection laws, we would kindly ask you to contact our data protection officer.

Furthermore, you have the right to object to the processing of your personal data at any time.

Protection of the stored data

We use technical and organizational security measures in order to protect the personal data you have made available to us from manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved and adapted according to the state of the art. It cannot be ruled out that data transmitted by you without encryption can be viewed by third parties during transmission. We would like to point out that no conclusive guarantee can be given for the security of data transmission via the Internet (e.g. communication by e-mail). Sensitive data should therefore either not be transferred at all or only via a secure connection (SSL) over the Internet.

Protection of minors

Consent to the processing of personal data can only be given by a person of legal age. For information society services, the consent of a child is permissible from the age of sixteen in accordance with Article 8 GDPR.

Contact form 

All your personal data and other information that you provide to us via the contact form set up on our website will only be collected and processed for the purpose of handling and responding to your inquiries.

As far as you contact us, you give your consent for the data processing according to Article 6 Paragraph 1 Subparagraph 1 lit. a) GDPR.

If you are interested in an offer, your personal data will be processed for the purpose of initiating a contract pursuant to Article 6 Paragraph 1 Subparagraph 1 lit. b) GDPR

Your data will be forwarded to us by e-mail via our provider. If it is not provided, it is unfortunately not possible for us to contact you and process your request.

An automated decision-making process is not carried out.

Your personal data will not be passed on to external third parties.

A transfer of personal data provided by you to a third country or an international organization does not take place and is not planned.

You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected.

Your personal data, which you provide to us via the contact form, will be stored by us for the duration of the processing of your request and kept until the expiry of the relevant statutory retention periods.

E-Mail contact

On our website, it is possible to contact us via the e-mail address provided. If you take advantage of this option, the personal data transmitted with the e-mail will be stored and processed only for the purpose of handling and responding to your raised and processed.

As far as you contact us, you give your consent for the data processing according to Article 6 Paragraph 1 Subparagraph 1 lit. a) GDPR.

If you are interested in an offer, your personal data will be processed for the purpose of initiating a contract pursuant to Article 6 Paragraph 1 Subparagraph 1 lit. b) GDPR.

In case of non-provision, it is unfortunately not possible for us to process your request. An automated decision-making process will not be carried out.

Your personal data will not be passed on to external third parties.

A transfer of personal data provided by you to a third country or an international organization does not take place and is not planned.

You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected.

Your personal data, which you provide to us, will be stored by us for the duration of the processing of your request until the expiry of the relevant statutory periods.

User login

All your personal data and other information that you provide to us during registration on our website as well as within the customer portal will only be collected and processed for the purpose of your registration as well as future login on the basis of Article 6 Paragraph 1 Subparagraph 1 lit. a) GDPR. If not provided, it is unfortunately not possible for you to register on our website and use the customer portal.

An automated decision-making process is not carried out.

Your personal data will not be passed on to external third parties.

A transfer of the personal data provided by you to a third country or an international organization does not take place and is not planned.

Your personal data, which you provide to us via registration and in our customer portal, will be stored by us until you log out or delete your user account or have it deleted and, if applicable, in accordance with a statutory retention period.

Cookies

Technically necessary cookies (session cookies)

On our website, we use technical cookies to make the website more user-friendly. In order to use the full functionality of our website, it is therefore necessary for technical reasons to allow session cookies.

The purpose of using such cookies is to enable you to use the website in a simplified and more user-friendly way. It is therefore necessary for the browser to be able to identify you even after you have changed pages.

The data is not used to create a user profile of you. The legal basis for the use of technical cookies is our legitimate interest according to Article 6 Paragraph 1 Subparagraph 1 lit. f) GDPR. It is not possible to use the website without session cookies.

Cookies for evaluation (tracking cookies)

In addition to the use of technical cookies, tracking cookies are used on this website. Cookies are text files that are stored on your computer and allow an analysis of your use of the website. However, these collect and store data exclusively in pseudonymous form. They are not used to identify you personally and are not merged with data about the bearer of the pseudo-nyme. We use this information to determine the attractiveness of our website and to continuously improve its content.

The legal basis for the use of tracking cookies is the consent given by you in accordance with Article 6 Paragraph 1 Subparagraph 1 lit. a) GDPR.

You have the right to revoke your consent at any time with effect for the future. The legality of the data processing until the revocation remains unaffected.

You can adjust the cookie settings at any time.

Individual information about the cookies and analytics services used as well as the purpose and legal basis of the data processing are further described in detail in the privacy policy.

Matomo

We use the open source software Matomo (formerly PIWIK) on our website. Matomo is provided by Matomo.org. Specifically, this is provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. Cookies are text files that are stored on your computer and allow an analysis of your use of the website. The information generated is stored on our servers. For the evaluation of visitor accesses, your IP address is stored anonymously. A connection to your person is therefore excluded. The IP address transmitted by Matomo is not merged with other data.

The collection within the scope of this service only takes place after your explicit consent has been given.

The legal basis for the collection is your consent in accordance with Article 6 Paragraph 1 Subparagraph 1 lit. a) GDPR.

You have the right to revoke your consent at any time with effect for the future. The lawfulness of the data processing until the revocation remains unaffected.

Your personal data will not be passed on to external third parties.

A transfer to a third country or an international organization of the personal data provided by you does not take place and is not planned.

The data will be deleted as soon as it is no longer required for our recording purposes.

Further information on data protection can be found at: https://matomo.org/gdpr-analytics/

Social Media

We would like to get in touch with you and other interested parties, customers and users. We use various social networks for this purpose. You can find out which individual social networks we use in the following section.

However, we would like to point out that we generally have no influence on which data is collected. As a rule, however, this is data that is used for market research and advertising purposes. This is usually done by creating user profiles and the interests determined from them. This makes it possible to provide you with customized advertising. Therefore, cookies are also usually set by the use of social networks under certain circumstances.

Furthermore, we would like to point out that your data may also be processed outside the European Union and that you therefore run the risk of not being able to properly enforce your rights.

In principle, we would like to provide you with information or give you the opportunity to share such information in the simplest and quickest way possible. Therefore, unless you have consented to data processing on the respective platform, the legal basis is our legitimate interest pursuant to Article 6 Paragraph 1 Subparagraph 1 lit. f) GDPR.

If you have consented to the respective platform, the legal basis for the processing is your consent pursuant to Article 6 Paragraph 1 Subparagraph 1 lit. a) GDPR. You have the right to revoke your consent at any time with effect for the future. The lawfulness of the data processing until the revocation remains unaffected.

Facebook (Link)

On our website, we use a reference (link) to our presence on the social network Facebook (Facebook fan page) to interact with Facebook users who visit the fan page. For this Facebook fan page, we are affiliated with Facebook Ireland Ltd. (4 Grand Canal Square, Dublin 2, Ireland; hereinafter: "Facebook") as joint controller pursuant to Article 26 of the General Data Protection Regulation (GDPR). The joint responsibility agreement can be found at the following link: https://www.facebook.com/legal/terms/page_controller_addendum

Facebook-Plug-ins (Like and Share button)

You can recognize the Facebook plug-ins by the "Like, Share or Send" ("Like") buttons on our website. These are operated by Facebook Ireland Ltd. (4 Grand Canal Square, Dublin 2, Ireland; hereinafter: "Facebook") and are subject to joint responsibility with Facebook pursuant to Article 26 GDPR for the area classified as data processing initiated by us. The joint responsibility of Facebook and us as website operators is limited to those processing operations where the purpose and means of the processing are decided jointly. In the case of the Like and Share button, this is the collection of the personal data as well as the transmission. A detailed overview of the Facebook plug-ins can be found at the following link: http://developers.facebook.com/docs/plugins/.

When you visit our website, a direct connection is established via the plug-in between the Facebook server and your browser. Facebook thereby receives the information that you have visited our site with your IP address. If the "Like" button is clicked while you are logged into your Facebook account, it is possible that you can link the content of our website on your Facebook profile. This makes it possible for Facebook to associate your visit to our website with your user account.

The transmission of your data only takes place after your express consent. We would like to point out that we have no knowledge of the content of the transmitted data or its use by Facebook. The privacy policy of Facebook can be found at: https://www.facebook.com/privacy/explanation.

Instagram (Link)

On our website, we use a reference (link) to our presence on the social network Instagram. This is an application of Facebook Inc. (Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland; hereinafter: "Facebook").

We would like to point out that we have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please visit: https://help.instagram.com/519522125107875

Instagram (Share-Button)

The plug-ins of the social network Instagram, operated by Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland; hereinafter: "Facebook"), inserted on our website can be recognized by the "Instagram button".

If you are logged into your Instagram account and click on the "Instagram button", you have the option to link content from our website on your Instagram profile. This results in a link between your visit to our website and your user account. We expressly point out that we, as the provider of the site, have no knowledge of the content of the transmitted data or its use by Facebook. For more information on Instagram's privacy policy, please visit: https://help.instagram.com/155833707900388.

YouTube (Videos)

The plug-ins from YouTube.de/YouTube.com, which we use on our website, are operated by YouTube (LLC, 901 Cherry Ave, San Bruno, CA 94066 USA), represented by Google Inc. If the plug-ins are called up on our website, a connection to the YouTube servers is established. This results in the transmission of information about which of our websites you have visited to the YouTube server. If you are logged in as a member of YouTube, it is possible for YouTube to assign this information (videos viewed and comments) to your personal user account. You can avoid the collection of your data by logging out. YouTube's privacy policy can be accessed via: https://www.google.de/intl/de/policies/privacy/.

There is a possibility that personal data will be transferred to the USA in the course of using this Google service.

Vimeo (Videos)

We use the video service Vimeo.com, a service of Vimeo LLC (555 West 18th Street, New York, New York 10011, USA; hereinafter: "Vimeo"). The service provider was chosen because no adequate provider operating exclusively in the European Union is available. We have entered into a Data Processing Agreement with Vimeo, including standard data protection clauses, which you can view here: https://www.vhx.tv/data-processing.

For certain data, Vimeo also acts as its own data controller and as such may collect data directly from you. This is particularly the case if you have logged into Vimeo with your user account. Vimeo can then assign the information you transmit to your respective user account. You can avoid this data collection by logging out of Vimeo beforehand.

For this reason, we have implemented a two-click solution for the videos from Vimeo. In this case, all videos embedded on the page will only be loaded if you have consented to the data transmission through the two-click solution.

For more information on the collection and use of your data by Vimeo and your rights in this regard, please see the Vimeo privacy policy at: https://vimeo.com/privacy.